[Tech-Assist] Re: TCP/IP problems with AOL

[xmitters@aol.com]

In a message dated 6/13/07 5:16:40 PM Central Daylight Time,
tech-assist-request at radiolists.net writes:

<<  tried downloading AOIL 9.0 VR and like i said, when I did that 
it'd get  stuck on "Preparing your download"    --   Sincerely,  Paul 
B. Walker, 
Jr.  www.walkerbroadcasting.com  www.myspace.com/walkerbroadcasting   >>

Paul:

If you can get your hands on an actual AOL install CD, try that. The Vista
computer may, for some reason, refusing to download the complete 
installable. If
you don't have an install CD, maybe you can burn a CDR on a different machine
then try your install again. Is your vista machine connecting to the Internet
OK? Can you ping a known Internet IP? Do you have name resolution, IOW can
you ping a URL by name?

What you are describing sounds like the Vista is not completely connecting to
the download site.

Best of luck to you, and let us know how this problem pans out.


Jeff Glass
Northern Illinois University

Dell CPi-D266 Win98SE AOL 5.0